The 12 fundamentals of care are a set of core principles that underpin good care practice. They are designed to help care workers provide high-quality, person-centred care. The 12 fundamentals are:
1. Develop a relationship of trust
2. Communicate effectively
3. Promote independence
4. Respect each other
5. Work together
6. Be open and honest
7. Keep people informed
8. Make sure people are involved in decisions about their care
9. Enable people to have a say in how their care is provided
10. Promote people’s privacy and dignity
11. Respect people’s property and possessions
12. Challenge poor practice