Yes, all domiciliary care providers in the UK are registered with the Care Quality Commission (CQC). The CQC is the independent regulator of all health and social care services in England.
Domiciliary care is the term used to describe care and support services that are provided in people’s homes, rather than in hospitals or care homes. Domiciliary care services can be provided by a range of different organisations, including local authority social services departments, private sector companies and voluntary organisations.
The CQC registration process ensures that all domiciliary care providers meet essential standards of quality and safety. The registration process also requires providers to have a complaints procedure in place, so that any concerns about the quality of care can be raised and addressed.
All CQC-registered domiciliary care providers are required to display their registration certificate in a prominent place, so that service users and their families can see that the provider is regulated and inspected by the CQC.
If you are considering using a domiciliary care provider, you can check whether they are registered with the CQC by searching the CQC website or by calling the CQC customer contact centre on 03000 616161.