No, case managers are not regulated in the UK. There are no statutory requirements or professional qualifications that case managers must have in order to practise. This means that anyone can set themselves up as a case manager, and there is no guarantee of quality or standards.
However, some case managers may choose to join a professional body such as the Association of Childcare & Early Years Professionals (ACEYP), which provides a code of ethics and professional standards that members must adhere to. There are also a number of voluntary case management accreditation schemes available, such as the National Care Standards Commission’s (NCSC) ‘Recognised Provision for Case Management’ scheme.
If you are considering using the services of a case manager, it is important to ask about their training, qualifications and experience, and to check that they are a member of a professional body or accredited scheme.
